Policy

Return

Return Policy

Customer satisfaction is important to us.

Due to the nature of our products and for health and safety reasons:

All Sales Are Final

Opened products cannot be returned or exchanged.

Damaged Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • Photos of the damaged package or product

We will review each situation individually and work toward a fair resolution.

Lost Packages

Once an order has been transferred to the shipping carrier, The Slim Society is not responsible for delays or packages lost during transit. Please contact the carrier directly for assistance.